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Contact with Element-IT Software

Here you can contact with our technical or sales support via direct email or message Form.

  • Sales, upgrades and licensing inquires. Working hours 9 AM-5 PM (GMT +3)
  • Technical Support (Developers). Working hours 9 AM-5 PM (GMT +3, most of developers also reply other time).
  • Directly contact with Sergey Prunsky, CEO of Element-IT. Available 9 AM-5 PM (GMT +3)

Also for licensing inquires or contact with CEO you can use Live support instant messenger. If you see "Live support" banner at the top corner then you can got answer immediately.
We ask our customers to include product name or order number for upgrades/crossgrades issues in your e-mail subject. It makes the support faster because in this case we will know exactly what you use.

Contact with us via online Form:
  • Organisation unit:
  • Related product:
  • Your name:
    *
  • Your email:
    *
  • Subject:
  • Comments:
    *
  • Attach file (max 10 MB!):
  • * Denotes required field.

Sales

Our sales process is outsourced to Share-it. Please visit Ordering and Payment page for more information. If you have questions about the order process we are happy to answer them.

USA

ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA

Phone: +1 952 646-5747
Fax: +1 952 646-4552
www.shareit.com
Germany

share-it!
a service of digital river
Vogelsanger Strasse 78
50823 Cologne, Germany

Phone: +49 221 31088-20
Fax: +49 221 31088-29
www.shareit.de

The Web site content of www.shareit.com and www.shareit.de is provided by element 5 GmbH, a German corporation. share-it! Inc. acts as authorized agent
for element 5 GmbH.