Element-IT support
Support 11AM-5PM GMT+3
Our time now:
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Contact with Element-IT Software

Element-IT Software mailing address: 10997, Germany, Berlin, Wrangelstrasse 31a.

Here you can contact with our technical or sales support via email or online Form.

  • Technical Support (Developers). Working hours 9 AM-5 PM (GMT +3, most of developers also reply other time).
    Our time now:
    Email : Email
    Skype : Start chat or join our support room
  • Sales, upgrades and licensing inquires. Working hours 9 AM-5 PM (GMT +3)
  • Directly contact with CEO of Element-IT Ltd. Available 9 AM-5 PM (GMT +3)

Also for licensing inquires or technical support you can use Live support instant messenger. If you see orange "Online" banner at the top right corner then you can got answer immediately.

Contact with us via online Form:
  • Organization unit:
  • Related product:
  • Your name:
  • Your email:
  • Subject:
  • Comments:
  • Attach file (max 10 MB!):
  • * Denotes required field.


Our sales process is outsourced to Share-it (Digital River, Inc.). Please visit Ordering and Payment page for more information. If you have questions about the order process we are happy to answer them.


ShareIt! Inc.
element 5 GmbH
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA

Phone: +1 952 646-5747
Fax: +1 952 646-4552

a service of digital river
Vogelsanger Strasse 78
50823 Cologne, Germany

Phone: +49 221 31088-20
Fax: +49 221 31088-29

The Web site content of www.shareit.com and www.shareit.de is provided by Digital River GmbH, a German corporation. share-it! Inc. acts as authorized agent
for Digital River GmbH.