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Ordering and Payment



What will I get after payment?

After payment, you can get serial key or link to the full version of product immediately by ShareIt*.
How to register the product:
  • Ultimate Uploader: You will get license key. In the page containing trial version of control set license key to the <"LicenseKey" parameter.!
  • HTTP Commander: In the trial version put the key to the parameter "licenseKey" at admin panel->Settings . After that, the trial version will be unlimited.
  • JavaPowUpload: In the page containing trial version of applet, set <param name="Common.SerialNumber" value="PLACE_KEY_HERE">. After that, the control will be unlimited.
  • MultiPowUpload: In the page containing trial version of control set license key to the <"serialNumber" parameter. Documentation
  • ActiveXPowUpload: In the page containing trial version of control, set <param name="SerialKey" value="PLACE_KEY_HERE">. After that, the control will be unlimited.
  • PowUpload: A link to the unlimited version of .dll will be provided.


Purchase FAQ

Share-it* is our global e-commerce partner.
The answers to many general questions can be found in ShareIt* purchase FAQ


Prices and Product ID

You can find prices for our products in the prices page. You may also click "Buy now" button next to a necessary license and pay for the products on ShareIt* SSL website.
The Product ID is at the bottom of ShareIt* payment page.


Quick payment (For most customers)

Share-It* offers different kinds of payment including cards, Webmoney, wire transfer, and PayPal
Click "Buy now" button next to the product in the prices page and follow the instructions. Purchasing process is on the SSL-protected(HTTPS) Share-it* website. After the payment, you will get a serial number or a link to download the full version of a product. You may also order auxiliary service from Share-It: a CD with the ordered programme but it is not necessary.


Phone or Fax orders

If you do not want to submit secured or personal information online, you can call ShareIt or make order by fax in any of the following locations:

Customer Service USA (Language: English)
Share-it
c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343, USA
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for calls within the U.S.)
Fax: +1 952 646-4552
Email: Email

Customer Service Europe (Languages: German/English/French/Italian/Spanish/Portuguese)
Share-it - Digital River GmbH
c/o Digital River Ireland Ltd.

Unit 153
Shannon Free Zone West
Shannon Co. Clare
Ireland
Phone: +49 221 31088-20
Fax: +49 221 31088-29
Email: Email

See the Product ID of a necessary license before you call ShareIt.



Invoices and Purchase orders

Corporate clients can order the products using a purchase order.

Send an e-mail or fax your official order on a company letterhead to Shareit*. You need to include the Product ID number and other details. See ShareIt* Purchase FAQ for more details. All orders need to be made out to ShareIt! but not to Element-IT Software Ltd.

Use following contact information to send your Purchase Order:

Customer Service USA (Language: English)
Share-it
c/o Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343, USA
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for calls within the U.S.)
Fax: +1 952 646-4552
Email: Email

Customer Service Europe (Languages: German/English/French/Italian/Spanish/Portuguese)
Share-it - Digital River GmbH
c/o Digital River Ireland Ltd.

Unit 153
Shannon Free Zone West
Shannon Co. Clare
Ireland
Phone: +49 221 31088-20
Fax: +49 221 31088-29
Email: Email


Need reseller in your country?

We have successfully cooperated with all resellers and software integrators. You can choose any reseller with whom you work. Then they will contact us via email and buy our product. We offer discounts for resellers so you can have a price no extra charges.

Some of resellers we've ever worked: shi.com, trustmarque.com, softlinegroup.com, software-sources.co.il, comparex.de, harding-group.com, megasoft.de, itello.no, portland.nl, medisoft.it, e4education.co.uk.


Wire Transfer (Bank Transfer)

You can also use the wire transfer to our bank account. Contact Element-IT Ltd. CEO for more details. Wire transfer is also available to ShareIt* bank account.

Resellers (Affiliates)

If you or your website attract people who are interested in our products, we will be glad to pay you up to 30% commission.
It is very easy to become our new Reseller (Affiliate). Thanks to ShareIt*, reselling programme does not require any paperwork or special agreements. Get your commission to your bank account by Wire Transfer, Check or Direct Deposit.
To become our reseller:
  • Complete simple affiliate registration form at ShareIt*
  • Within 1-2 days you will get an email about the successful registration in the programme and an access to the ShareIt affiliate control panel.
  • In the control panel, open Products-> Find-> and insert a Product name or a ProductID that you are going to resell.
  • Click "Generate product links" to make the payment link that includes ProductID and AffiliateID that you will use on your website for new customers. (sample).
    ShareIt* saves 6 month life time cookie on a user's computer with your affiliate ID stored in it. If a user purchases the software later, the cookie will be recognized and the sale will be assigned to you.
    If you know the city of a new customer, a type of the license that the customer is interested in or the organization, you may provide this info to us to assign the sale with you.
Contact our sales manager if you want to become our reseller!
ShareIt* has minimum amount (100 USD/EUR) of commission before a payment can be made, so a single reselling of cheap license is not available!


30 Day Money Back

Element-IT offers 30-day money back guarantee for all software products.
If you are not satisfied with your product by any reason within 30 days after purchase, you can receive a full refund.

The terms and conditions for the refund are as follows.
The amount paid for the software will be refunded in full if you refuse to use the software within 30 days of the purchase date. Upon expiration of this period, you will not be entitled to any refund. Customers are entitled to a single refund only. Money will be refunded one time only in respect of one and the same domain. Upon receipt of the refund, the user agrees to delete the software and all associated files from the server within 10 days. Further use of the software after the refund is illegal. To use the software again, you will need to re-purchase the appropriate license.
No refunds are made in respect of installation and custom development costs.
No refunds will be made if free non-corporate email is used in an order (like name@gmail.com, name@msn.com, etc.).

How can you get your money back?
To get your money back, you will need to write a letter to the Element-IT support indicating your license number. We would appreciate it if you let us know why you have decided to stop using our software. It will allow us to improve the quality of our software and customer service.

Money Backs can be avoided - let us solve your problem!
Contact our qualified support to get professional assistance promptly if you've faced any technical issue while installing/configuring our software.


W-9 Form

If your organization needs W-9 Form (Request for Taxpayer Identification Number and Certification) then download it here.