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   Welcome to the Element-IT support center. Our technical support team is standing by to offer friendly, high-quality, responsive technical support to users of our products.
We handle any problem that you could encounter while using our products. Any software problem is fixed right away, so you don't have to wait for official updates.

Documentation

Element-IT documentation is available with each of our products in HTML files or HTML Help, Microsoft Help 2.0. All of the files are also available on our Documentation Web site. If you have suggestions on how we can improve our documentation, please contact us.

Technical support

If you can't find needed answer our Technical Support Specialists are here to help. Contact us by using any convenient way.
Please include the following information:
  • Problem description. Attach error message or screenshot if possible.
  • If you are having problems with a particular product, please include the following information as well:
    • What product you are having problems with
    • What version of the program you are using
    • What OS and browser version you are running
    • The script file that generates error.
    • Any other information that you think may be relevant.

Contact with us via online Form:
  • Organisation unit:
  • Related product:
  • Your name:
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  • Your email:
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  • Subject:
  • Comments:
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  • Attach file (max 10 MB!):
  • * Denotes required field.