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Support

Welcome to the Element-IT support center. Our technical support team is standing by to offer friendly, high-quality, responsive technical support to users of our products.
We handle any problem that you could encounter while using our products. Any software problem is fixed right away, so you don't have to wait for official updates.

User Manuals

Element-IT user manuals are available with each of our products in HTML format.

Technical support

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If you can't find needed answer our Technical Support Specialists are here to help. Contact us by using any convenient way.
Please include the following information: Problem description. Attach error message or screenshot if possible.
  • If you are having problems with a particular product, please include the following information as well:
    • What product you are having problems with
    • What version of the program you are using
    • What OS and browser version you are running
    • The script file that generates error.
    • Any other information that you think may be relevant.